I have quite a lot to write about my trip since it was an interesting week which resulted in bridging a lot of the gaps between the siblings, it resulted in me knowing how I want to spend the rest of my life and I saw for my father for the first and last time since I was 20.
But right now, as I'm writing this, I'm on hold with Alaska Airlines. Because we are going to war.
Yesterday, Saturday November 1, I woke up at 2:30 am to start traveling home. We began by flying out of Charlotte NC to Dallas Texas. That was American Airlines. In Dallas we said goodbye to my sister who had a direct flight to Portland. My brother and I flew Alaska Airline to Seattle. It was a decent flight.
We had a connecting flight from Seattle to Kona, Hawaii with approximately an hour between the two flights. It was going to be tight but doable. When we boarded the flight I let the stewardesses know about our connection.
Our flight to Seattle ran late. By the time we touched down we were close as hell. The stewardesses asked the people on the plane to let Mitch and I get off first to make our connecting flight. Then the plane we were on sat on the tarmac for over 10 minutes, not moving. Not pulling up to disembark. We were not going to make it.
We were the first off the plane and Mitch took off. I had a wheelchair waiting for me and we were right behind Mitch, about 3 or 4 minutes. Mitch made it to the gate in time for the flight and told them I was right behind. They closed the doors behind Mitch anyway. (The pilot was about to go into overtime and if he wasn't in the air when he did his hours then they would have to get another pilot to fly so this one didn't get the overtime. The flight left early.
So I didn't make my flight. I had to wait 5 hours for the next available flight. They gave me a $12 meal voucher, which I didn't use. I had paid $160 for an upgraded seat, $8 for a meal on the flight. The new flight they put me in the back of the plane in a middle seat. The plane was full. There was no meal service. It was one of the worst flights I'd ever taken.
Then this morning I checked my bank account and they charged me the $12 for the meal voucher. Oh, I forgot to mention that they lost my luggage. Mitch's luggage was on my flight. Mine is gone.Mine should have been right next to Mitch's.
So I'm holding for Alaska's customer service. I'm going to ask for the moon. Wish me luck.
**edited to add** Customer service person I spoke to tried to give me my money back and was blocked from giving money back. So I had to go through a different route emailing the company. I got a reply email stating it can take three weeks for them to respond. I asked them to give me back the entire price of the ticket.
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